OmniQpon Privacy Policy - Australia
In this Privacy Policy, 'us' 'we' or 'our' means OmniQpon Pty Ltd ACN 642 093 650 of Unit 13, 13-15 Burns Road, Heathcote NSW 2233 and our related bodies corporate, including Generate Group Pty Limited ACN 072 667 228. We are committed to respecting your privacy. Our Privacy Policy sets out how we collect, use, store and disclose any personal information which we collect about individuals that is necessary and incidental to the provision of systems and services which we offer; and the normal day-to-day operations of our business. This Privacy Policy follows the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (Privacy Act).
By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. You should check our website periodically to ensure that you are aware of our current Privacy Policy. Any change to the Privacy Policy applies from the date we post it on our website. By continuing to use our website and/or using our goods or services, after the publication of any new/amended Privacy Policy, you are agreeing to be bound by the new/amended Privacy Policy.
Personal information includes information or an opinion about an identified individual, or an individual that is reasonably identifiable, as defined in the Privacy Act (“Personal Information”). For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your credit card information.
We handle Personal Information in our own right and also for and on behalf of our customers and users.
Our Privacy Policy does not apply to information we collect about businesses or companies; however it does apply to information about the people in those businesses or companies.
The Privacy Policy applies to all forms of information, physical and digital, whether collected electronically or in hardcopy.
If, at any time, an individual provides Personal Information or other information about someone other than their self, the individual warrants that they have that person’s consent to provide such information for the purposes specified.
What personal information do we collect?
We may collect the following types of Personal Information, which we will maintain in accordance with this Privacy Policy:
- name;
- mailing or street address;
- email address;
- telephone number and other contact details;
- age or date of birth;
- credit card information;
- your device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
- details of the products and/or services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and/or services and respond to your enquiries;
- any additional information relating to you that you provide to us directly through our website or app or indirectly through your use of our website or app or online presence or through other websites or accounts from which you permit us to collect information;
- information you provide to us through customer surveys; or
- any other personal information that may be required in order to facilitate your dealings with us.
How do we collect Personal Information?
We may collect these types of Personal Information either directly from you, or from third parties. We may collect this information when you:
- register on our website;
- communicate with us through correspondence, chats, email, or when you share information with us from other social applications, services or websites;
- interact with our sites, services, content and advertising; or
- invest in our business or enquire as to a potential purchase in our business.
As there are many circumstances in which we may collect information both electronically and physically, we will endeavour to ensure that an individual is always aware of when their Personal Information is being collected.
Why do we collect, use and disclose Personal Information?
We may collect, hold, use and disclose your Personal Information for the following purposes:
- to enable you to access and use promotions conducted by our customers;
- to enable you to access and use our website and associated services which may include an app;
- to operate, protect, improve and optimise our website, our products and services, business, our customer’s businesses and our users’ experience, such as to perform analytics, conduct research and for advertising and marketing;
- to send you service, support and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you;
- to send you marketing and promotional messages and other information that may be of interest to you, including information sent by, or on behalf of, our business partners that we think you may find interesting;
- To send you other information which you may from time to time request;
- to administer rewards, surveys, contests, or other promotional activities or events sponsored or managed by us or our business partners;
- to comply with our legal obligations, resolve any disputes that we may have with any of our customers and users, and enforce our agreements with third parties; and
- to consider your employment application.
Do we use your personal information for direct marketing?
We and/or our carefully selected business partners may send you direct marketing communications and information about our services and products and our partners’ services and products. This may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act and the Privacy Act. You may opt-out of receiving marketing materials from us by contacting us using the details set out below or by using the opt-out facilities provided (e.g. an unsubscribe link on our website or at the footer of any communications we send).
To whom do we disclose your Personal Information ?
We may disclose Personal Information for the purposes described in this Privacy Policy to:
- our employees and related bodies corporate;
- third party suppliers and service providers (including providers for the operation of our websites and/or our business or in connection with providing our products and services to you);
- professional advisers, dealers and agents;
- payment systems operators (e.g. merchants receiving card payments);
- our existing or potential agents, business partners or partners;
- our sponsors or promoters of any competition that we conduct via our services;
- anyone to whom our assets or businesses (or any part of them) are transferred;
- specific third parties authorised by you to receive information held by us; and/or
- other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.
We may disclose personal information to organisations outside of Australia such as third party suppliers, cloud service providers and business partners.
When you provide your Personal Information to us, you consent to the disclosure of your information outside of Australia and acknowledge that we are not required to ensure that overseas recipients handle that Personal Information in compliance with Australian Privacy Law. We will, however, take reasonable steps to ensure that any overseas recipient will deal with such Personal Information in a way that is consistent with the Australian Privacy Principles.
Using our website and cookies
We may collect Personal Information about you when you use and access our website.
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use 'cookies' or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.
We may also use cookies to enable us to collect data that may include Personal Information. For example, where a cookie is linked to your account, it will be considered Personal Information under the Privacy Act. We will handle any Personal Information collected by cookies in the same way that we handle all other Personal Information as described in this Privacy Policy.
Security
We may appoint a Privacy Officer to oversee the management of this Privacy Policy and compliance with the Privacy Act. This officer may have other duties within our business and also be assisted by internal and external professionals and advisors.
We may hold your Personal Information in either electronic or hard copy form. We take reasonable steps to protect your Personal Information from misuse, interference and loss, as well as unauthorised access, modification or disclosure and we use a number of physical, administrative, personnel and technical measures to protect your Personal Information. This includes appropriately securing our physical facilities and electronic networks. However, we cannot guarantee the security of your Personal Information.
We are not responsible for the privacy or security practices of any third party (including third parties that we are permitted to disclose an individual’s Personal Information to in accordance with this policy or any applicable laws), unless otherwise required by the Privacy Act. The collection and use of an individual’s information by such third parties may be subject to separate privacy and security policies.
Links
Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.
Accessing or correcting your Personal Information
Subject to the Australian Privacy Principles, you can access the Personal Information we hold about you by contacting us using the information set out in “Contact Us” section. Sometimes, we may not be able to provide you with access to all of your Personal Information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your Personal Information. We have an obligation to provide you with such information as soon as practicable, and by no later than 28 days of receiving the written request.
If you think that any Personal Information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
Making a complaint
If you think we have breached the Privacy Act, or you wish to make a complaint about the way we have handled your Personal Information, you can contact us using the details set out in “Contact Us” section. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.
If we become aware of any unauthorised access to an individual’s Personal Information, we will inform them at the earliest practical opportunity once we have established what was accessed and how it was accessed.
Contact Us
For further information about our Privacy Policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out.
The Privacy Officer
Unit 13, 13-15 Burns Road, Heathcote NSW 2233 119 Evans Street Rozelle, NSW 2039
privacy@omniqpon.com
Additions to this policy
If we decide to change this Privacy Policy, we will post the changes on our webpage at https://www.omniqpon.com/. Please refer back to this Privacy Policy to review any amendments.
We may implement measures in addition to what is stated in this Privacy Policy to comply with the Australian Privacy Principles, and nothing in this Privacy Policy shall deem us to have not complied with the Australian Privacy Principles.
Effective: 16 March 2022